All items are fully insured until they reach their final destination and are well packed in our specially designed airboxes. Shipping is free on all items
CANCELLATION AND RETURNS POLICYYou can return goods you have ordered from us for any reason at any time within 7 working days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. The rights to return the goods to us as referred to in clause will not apply in the following circumstances: –
a. in the event that the product has been damaged and broken by you
b. to any products that we have made or customised specifically for you, for example engraving.